Luxury Property Concierge - Premium Hospitality Role in Bali

Join JLL, a global leader in real estate services, as a Luxury Property Concierge in the heart of Bali’s most exclusive locations. As the first point of contact for high-end property residents and guests, you will embody exceptional hospitality while contributing to the seamless management of premium properties in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung. This role offers a unique opportunity to blend luxury living with world-class hospitality services, providing personalized experiences that exceed expectations.

In this role, you will daily manage and coordinate various hospitality services for residents and guests, ensuring their stay is nothing short of extraordinary. You will work closely with local vendors and service providers to deliver unparendee experiences, from arranging private tours and exclusive dining reservations to handling urgent requests and emergencies with professionalism and care.

At JLL, we are committed to fostering a dynamic and inclusive work environment where your expertise and passion for luxury hospitality can thrive. Join us and be part of a team that shapes the future of premium real estate services in Bali.

📋 Tanggung Jawab Pekerjaan

• Provide exceptional hospitality services to high-end property residents and guests, ensuring their needs are met with the highest level of attention and care.
• Coordinate and manage various hospitality services, including housekeeping, maintenance, and security, to ensure seamless operations.
• Arrange and book exclusive experiences and activities for residents and guests, such as private tours, spa treatments, and dining reservations.
• Act as a liaison between residents, guests, and local service providers, ensuring smooth communication and resolution of any issues.
• Handle urgent requests and emergencies with professionalism and care, ensuring the safety and well-being of all individuals involved.
• Maintain accurate records of all hospitality services provided, including guest feedback and service requests.
• Stay updated on local trends and developments in the hospitality industry to continuously improve and innovate service offerings.
• Represent JLL and the property with professionalism and excellence, embodying the brand’s values and commitment to luxury hospitality.

🎓 Kualifikasi & Syarat

• Minimum 3 years of experience in luxury hospitality or a related field, with a strong background in customer service and relationship management.
• Proven track record of delivering exceptional hospitality services to high-end clients.
• Excellent communication and interpersonal skills, with the ability to build strong relationships and manage multiple stakeholders effectively.
• Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Fluent in English, with excellent verbal and written communication skills.
• Knowledge of local vendors, service providers, and attractions in Bali is a plus.
• Ability to work independently and as part of a team, with a flexible and adaptable approach to changing priorities and demands.
• Valid driver’s license and a reliable vehicle for transportation and emergency response.

🛠️ Keahlian

Lowongan Terkait