Senior IT Support

PT Anugerah Luhur · 📍 Baturaja, Sumatera Selatan · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 8.000.000 – Rp 9.000.000 per month
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📋 Tanggung Jawab Pekerjaan

Provide level 2 technical support to internal users and external clients.,Monitor and maintain IT systems, networks, and applications to ensure optimal performance.,Diagnose, troubleshoot, and resolve hardware and software issues.,Assist in the implementation of new IT systems and technologies.,Develop and maintain technical documentation.,Collaborate with other IT team members to ensure seamless IT operations.,Provide training and guidance to junior IT support staff.,Ensure compliance with IT policies and procedures.

🎓 Kualifikasi & Syarat

Bachelor's degree in Computer Science, Information Technology, or a related field.,Minimum of 5 years of experience in IT support or a related role.,Strong knowledge of IT infrastructure, including networks, servers, and operating systems.,Familiarity with various IT support tools and software.,Excellent problem-solving and analytical skills.,Strong communication and interpersonal skills.,Ability to work well under pressure and meet deadlines.,Proven track record of delivering high-quality IT support services.

🛠️ Keahlian

NetworkingHardware and Software TroubleshootingIT System MaintenanceTechnical DocumentationCustomer ServiceProject ManagementTraining and MentoringCompliance and Security
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